Returns & Exchanges
At Wagner’s Shoes, we want you to be perfectly satisfied with your fit. If your purchase isn't quite right, we offer easy returns and exchanges within 30 days of delivery for all unworn footwear in its original packaging.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Package Your Shoes
Place the unworn shoes back in their original branded box and secure them inside a sturdy shipping mailer to prevent damage during transit.
Attach Shipping Label
Print the prepaid shipping label provided via email and affix it clearly to the outside of your package, ensuring any old labels are covered.
Drop Off and Track
Hand your package to the designated courier and keep your tracking receipt; your refund or exchange will be processed within 5-7 business days of arrival.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing